Managed IT Services
Globally, IT outsourcing is a well-proven and highly successful “managed services” business model. Crystallite can help you infuse efficiency in your IT operations by providing End-to-End managed services of all network components vis-a-vis Routers, Switches, LAN, Servers and Desktops, and value-added service networks like POS Network, ATM Network, SCADA.
What Crystallite Offers
Crystallite can enhance your company’s daily operations by managing the following IT Services:
- Desktop support
- Application support
- Server support
- Help Desk
- Contact center
- Software and Platform as a service
- DR / Data Center
- Back End processing
- Network Deployment & Management
BENEFITS
Tailored to your business needs
Crystallite is ready to tailor your business needs by adding the value to the rapid change and advancement in your business. We support our clients in developing a new solution based on their unique business requirements.
Unlimited Onsite & Remote Support.
Crystallite provides clients with an unlimited onsite and remote service accessibility from everywhere with different support packages.
24/7 System Monitoring.
We have a highly responsive support team which is available 24/7 to monitor the system in order to keep you connected with your business and always ready to address your queries.
Guaranteed SLA.
Assuring our clients with 100% protected service with SLA providing you the highest level of security standard, customer support, and care.
High Competent Staff.
Crystallite has trained and exceedingly competent staff that can serve you with the best of their capacity. Our employees face and meet the challenge to resolve your problems in no time.
Dedicated account manager.
We dedicate an account manager who serves as a primary contact between us and our customer. The account manager will be responsible for dealing with the key stakeholders, understand their requirements and assist in finding the best solution for their business.
Fast and efficient response.
We establish a reliable, fast and efficient response system for our clients. This prevents the communication gap between us and our customer. Feel free to contact us.
Help desk support.
Crystallite’s help desk support is activated for everyone who wants to join us. The help desk provides all the necessary information requested by the person.